Cookies are small text files that are stored and used on your device by your web browser. They help the company running a website to understand how You use the site, remembering a User’s login details, and storing website preferences. This page explains how we use cookies and other similar technologies to help us ensure that our Services function properly, and analyse and improve the Services in accordance with our Privacy Policy. Any capitalised term used and not otherwise defined below has the meaning assigned to it in the Privacy Policy.

How We Use Cookies

Cookies play an important role in helping us provide personal, effective and safe Services. We use cookies on our website. We change the cookies periodically as we improve or add to our Services, but we generally use cookies for the following purposes:

A. To Operate Our Services. Some cookies are essential to the operation of our website and Services. We use those cookies in a number of different ways, including:

  • Authentication. We use cookies to remember Your login state so You don’t have to login multiple times as You navigate through our site and Your portal account. For example, when You log into Your Ikiji portal account, we use a cookie so that You don’t have to login again as You navigate throughout the website.

  • Site Features and Services. We use cookies to remember how You prefer to use our Services so that You don’t have to reconfigure Your settings each time You log into Your account.

How We Use Other Technologies

A. Local Storage. Similar to a Cookie, Your web browser will keep certain files on Your computer (called “caching”) which saves the web browser requesting this from the website for every page. The most commonly cached files are images, javascript, CSS (style sheets), all of which greatly improve Your experience by making the site load faster. In addition, wherever we use tabular data on the website, we store limited information regarding the structure of the table.

For example, if you click on My Products & Services, My Domains, Support Tickets or Invoices in Your portal account, you will see a table with the relevant data. You may click on a column header and sort the table by a different column, and it is this sort order which is stored locally on your machine but none of Your data.

B. Third Party Analytics. We use Google Analytics, which uses cookies and similar technologies, to collect and analyse information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices on the Google website. Please refer to the table below for more on how we use third party analytics.

How To Manage Cookies

Your web browser may allow You to change Your cookie preferences, including to delete and disable Ikiji cookies. Please consult the help section of Your web browser or follow the links below to understand Your options, but please note that if You choose to disable the cookies, some features of our website or Services may not operate as intended.

Cookie Summary

Cookies that we commonly use are listed below, and we have endeavoured to show you the purpose of each. The two types of cookie used are:

  • Session cookies – cookies that expire upon closing your browser and do not remain on your computer.

  • Persistent cookies – cookies that are stored long term on your computer for a defined period of time, or until You delete them – whichever comes first.

Where you see [] brackets below, this represents a variable which will have a value unique to Your cookie

Ikiji cookies

Cookie Name Provider Purpose Persistent or session
whmcs [phpsessionid] Provides a unique session identifier and enables variables to be remembered between page loads. Session
whmcsuid, whmcspwd Provides a unique session identifier for authentication Persistent
cookieconsent Stores the user's consent to the Ikiji Cookies Policy Persistent

Third party cookies

Cookie Name Purpose Opt out link
Google Used for analytics and service improvement